Michelle Peterson Posts

Disaster recovery and business backup plans are emerging as best practices in the IT world, and you can use this bundle to understand them from top to bottom.

Millennials expect and understand technology in a way no generation has before, and that’s changing the way we use it, says Raj Patel, one of the five young people named as CompTIA ChannelChangers for 2014.

Customer behavior might seem random, but ChannelCon keynote speaker Adam Alter will explore ways to predict it. Join us to find out how customers spend — and save.

Consider the newest generation in your organization: Who among them has the heart and hustle to move the industry forward? Nominations for 2015 ChannelChangers are now open.

Get a better understanding of service business opportunities — and ways to monetize — using CompTIA’s new video series from the IT Services and Support Community.

Managed services is about making the most of potential relationships. Use our new resource bundle to unpack relationships with your sales people, vendors and partners.

AWIT's April 8 webinar focuses on corporate culture and how to balance empowering people with giving them good places to work.

There are security risks that fall outside of the normal IT security parameters, but still open the door to data breaches. It’s in those gray areas — call it shadow IT — where IT security providers can identify both risk and financial reward.

CompTIA’s Future Leaders Community covered a lot of ground during its first formal face-to-face meeting on Tuesday, defining its mission, coming up with initiatives for the coming year and talking about ways to grow in the coming year.

Managed services has undergone many changes over the years, and sales techniques must evolve to keep up, according to CharTec CEO Alex Rogers, who spoke to the CompTIA Managed Services Community during AMM Tuesday.